Senior Project Manager (Jun, 1995
–Feb, 2024) at 25+ years of experience in managing Software Projects and Programs (IBM, Bank of New York, Virtusa)
ABOUT ME
PROJECT MANAGEMENT - Expert and Trainer
Senior Project manager with more than 25+ years of diversified experience in global ownership of critical software applications with prestigious clients – Citibank, IBM, JP Morgan & Chase, Bank Of New York, ABN AMRO North America & Cable & Wireless (UK).
Distinguished track record in software program management, project management & people management within the Banking, Financial Services and Insurance (BFSI) domain.
I am PMP® and CSM® certified with extensive experience in managing Fortune 500 clients.
EXPERIENCE SUMMARY
I embrace a customer-centric, value-driven approach to managing software programs, committed to delivering results and fostering business growth.
Currently managing a global team of over 110 members generating a revenue of over $13.5 million USD per year, with a strong emphasis on best engineering & quality practices following CMMI standards.
Successfully planned and executed roadmaps for all Fixed Price and Time & Material projects within my portfolio with more that 95% of success rate.
Built strong engineering processes that delivers to cost, schedule, quality commitments & continuous improvements.
Strategically orchestrated pre-sales initiatives to secure a high-value projects worth $10 million USD, leveraging expertise in client engagement, solution design, and value proposition articulation.
Consistently achieved high customer delight index through timely issue resolution, honouring commitments, and fostering strong client relationships, resulting in a 15% increase in repeat business.
Effectively managed cross-cultural and cross-functional software teams across various geographies, including the USA, UK, Australia, Singapore and India.
Ensured the continued scalability of client’s technology platform by establishing technology road map for evergreening supported by strong business case.
SME for Agile adoption of various team across Financial Services business unit. Trained 200+ members in Agile, Scrum and Kanban.