Stephen njenga Customer service
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Teaching Style and Methodologies
1. Active Learning

Methodology: Use group activities, case studies, and interactive discussions.
Results: Students demonstrate higher engagement and retention rates. They actively participate in discussions, leading to improved critical thinking skills.

2. Differentiated Instruction

Methodology: Tailor lessons to accommodate various learning styles and abilities through varied assignments and materials.
Results: Increased student achievement and satisfaction. Learners feel more supported, which fosters motivation and confidence.

3. Inquiry-Based Learning

Methodology: Encourage students to explore topics through guided questions and research projects.
Results: Promotes a sense of ownership over learning. Students develop problem-solving skills and a deeper understanding of concepts.

4. Flipped Classroom

Methodology: Assign video lectures for homework, using class time for hands-on activities and discussions.
Results: Enhanced classroom engagement and personalized learning. Students arrive prepared, leading to richer discussions and collaborative problem-solving.

What Makes Me a Great Teacher

Passion for Education:
My enthusiasm for teaching inspires students and creates a dynamic learning environment.

Adaptability:
I adjust my teaching methods based on student needs, ensuring that each learner receives the support necessary for success.

Strong Communication:
I foster an open dialogue where students feel comfortable sharing their thoughts, promoting active participation.

Empathy:
I understand and address individual challenges, creating a supportive atmosphere where students feel valued.

Commitment to Improvement:
I engage in continuous professional development to refine my teaching practices and stay updated with educational trends.

Positive Classroom Culture:
I establish a respectful and collaborative environment, encouraging students to take risks and learn from mistakes.

Subjects

  • Data entry Beginner-Expert

  • Computer (ICT) Beginner-Expert

  • Kiswahili language Beginner-Expert

  • Programming (JavaScript) Beginner-Expert

Experience

  • Training (Jul, 2022–Present) at sunking solar
    Design, implement, and evaluate training programs for new hires and ongoing employee development.
    Conduct training sessions using various instructional techniques (e.g., group discussions, simulations, role-playing).
    Assess training effectiveness and make improvements based on feedback and performance metrics.

Education

  • customer service (Oct, 2020–Dec, 2021) from Generation Kenya
  • computer science (Jun, 2014–Sep, 2017) from st pauls university
  • computer science (Oct, 2013–Dec, 2014) from st peter university
  • cisco (Oct, 2012–Dec, 2013) from Kabarak University (Main Campus) Nakuru.

Fee details

    KSh35,000–40,000/month (US$270.96–309.67/month)

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