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Avi JainMaths, ITIL, IT infrastructure, Incident Managemen
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Hi Everyone, I am a firm believer of try and fail method as it gives you a great learning. I make sure that I have shortnotes and I explain things by giving examples that we see in our daily life. I have been good with numbers and that's a strength for me. Communication and handling pressure is my greatest strength and that's what I teach as a bi product. I believe in process and results will be taken care automatically. Patience and willing to teach and learn make me a better person and a teacher.
Subjects
IT (Information Technology) Beginner-Expert
ITIL Foundation
IT Career Success Beginner-Expert
Experience
Senior Operations Manager (May, 2022–Present) at Cisco Systems India, Bangalore
I am looking after the IT infrastructure from start to end and handling premium clients like ANZ bank, JP Morgan, Morgan Stanley . I am a Major incident manager and face od Cisco for my clients.
Major incident manager (Apr, 2020–May, 2022) at 3. WIPRO
Escalation manager (Feb, 2018–Apr, 2020) at Barclays pune
Education
BCS (Jul, 2019–Jul, 2021) from Rabindra nath tagore university,bhopal