Anju Chatlani Communication, Softskills
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I am excited to express my interest in teaching children. With a robust background in training and development, a diverse range of certifications in communication and leadership. I am confident in my ability to contribute strategically and effectively.
Throughout my career, I have cultivated expertise in communication training, leadership development, and employee empowerment. My certifications—including Train the Trainer (TTT) credentials from leading organizations such as GE, IBM, Aon, Guardian Life, and Accenture—highlight my commitment to delivering impactful training programs. My specializations in Voice and Accent coaching, Soft Skills enhancement, and Leadership Development have consistently driven individual and organizational growth.
I bring a strong foundation in designing and facilitating training modules that address diverse learning needs. My proficiency in Content Development and Management ensures that materials are engaging and strategically aligned with organizational objectives. Additionally, my expertise in Stakeholder and Client Management has allowed me to build and maintain relationships that foster collaboration and achieve positive outcomes.
My experience extends to People Management, Team Collaboration, and conducting Training Needs Analyses (TNA) to identify and address skill gaps effectively. I also possess a strong background in Process and Communication Governance, ensuring training programs are both effective and aligned with best practices. Moreover, my exposure to HR practices, including recruitment and case handling, positions me to support broader organizational initiatives.

Subjects

  • Spoken and Communicative English Grade 2-Grade 5

Experience

  • Lead Trainer (Aug, 2021–Present) at Accenture
    Stakeholder & Client Management
    Focus on C-Sats
    Leadership Development
    Knowledge Management
    Process & Communication Governance
    Training Program Development
    SOP Review & Tracking
    New Hire Onboarding
    Audit & Compliance
    Team Collaboration
    Training Needs Analysis
    Documentation & Tracking System
  • Training Manager (Apr, 2017–Jul, 2019) at Guardian life
    Training Delivery & Facilitation (Voice & Accent, Culture, Behavioral, New Hire Orientation, & Soft Skills)
    Stakeholder & Client Management
    Module/Content Development
    Training Planning & Execution
    Recruitment & New Hire Onboarding
    Reporting & Data Analysis (Knowledge Tests, Defects)
    E-Sat & C-Sat Activities
    Coaching & Feedback
  • Lead Trainer (Jun, 2012–Apr, 2017) at Aon (formally Aon Hewitt)
    Stake Holder & Client Management
    Voice & Accent
    Recruitment
    Floor Hygiene–Audits
    Module/Content creation
    Auditing
    New Hire Orientation
    Mentored Assistant Managers & Trainers
    Team Management
  • Voice and Accent Trainer (Jan, 2010–Jun, 2012) at IBM
    Stake Holder and Client management
    Recruitment
    Training
    Post Training Certification
    Floor Support - Voice and Accent and Soft Skills
    Module and Content creation certification
    Yellow Belt Certification and Project
    STEP – project for entire unit
    E-Sat and C-Sat Activities
  • Process Developer (Jul, 2005–Aug, 2009) at Genpact gurgaon Haryana
    Voice Coach, Quality Analyst, Recruiter and Assessor
    Certified candidates on verbal communication and accent clarity
    Coordinated hiring and training initiatives for client-facing role
    Certified new hires to take calls
    People Management, Team Collaboration, and conducting Training Needs Analyses (TNA) to identify and address skill gaps effectively.
  • Trainer (Jan, 1999–Jan, 2021) at City montessori school
    Taught primary classes 2 and
    Directed Plays and Skits
    Focused on innovative ways to teach children.
  • Teacher (Jan, 1998–Dec, 2000) at Fun-N-Learn
    Taught Pre Primary children (Nursery)

Education

  • Communication, Softskills, Corporate and American Culture (Jan, 2025–Jan, 2025) from Voice And Accent Trainer
  • M.Com (Jan, 1999–Jan, 2002) from Lucknow University, Lucknow
  • B Com (H) (Jan, 1994–Jan, 1997) from S A JAIPURIA COLLEGE Kolkata
  • Higher Secondary (Jan, 1991–Jan, 1993) from Calcutta girls high school kolkata
  • Secondary (Jan, 1989–Jan, 1991) from Calcutta girls high school kolkata

Fee details

    ₹1,000–5,000/hour (US$11.66–58.30/hour)

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