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Oliver VillaverdeOnline Language Teacher, English & Filipino
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I have over five years of experience teaching English online, a TEFL certification, and a strong background in the BPO industry, I bring a unique blend of expertise and enthusiasm to helping students achieve their language goals.
Throughout my career, I have worked with diverse learners, including young children, professionals, and high school students, tailoring lessons to meet their individual needs. My passion for teaching extends beyond English; since 2018, I have also taught Tagalog to international students, which has enriched my ability to create culturally sensitive and engaging lessons.
My 14 years in the BPO industry and five years as a content writer have equipped me with exceptional communication skills and a deep understanding of Business English. I specialize in preparing office workers and aspiring professionals for success in global industries, focusing on skills for the BPO sector, Virtual Assistance, and sales roles. I take pride in designing lessons that are practical, interactive, and results-driven.
As someone who values personal growth and motivation, I strive to inspire my students to reach their full potential. Whether I’m guiding a five-year-old to their first English words or helping a business professional ace their next presentation, my goal is to foster confidence and competence in every learner.
I am eager to bring my skills and passion for teaching to students. I would welcome the opportunity to discuss how my experience aligns with your mission and how I can contribute to your students’ success.
Subjects
Tagalog language Beginner-Expert
Filipino as a second language Beginner-Expert
English & Personalilty Development Beginner-Expert
English & Literature Beginner-Intermediate
Experience
Online English Teacher (Aug, 2018–Present) at Amore Learning
As an Online English Teacher, my role is to deliver engaging and effective lessons to students of all ages and skill levels. I carefully plan and prepare lesson materials, customizing them to meet the unique needs of each student. My goal is to help learners improve their skills in speaking, listening, reading, and writing through clear guidance and constructive feedback.
I create a supportive and interactive virtual learning environment where students feel encouraged and motivated to participate. I track their progress regularly, assess their development, and adjust my teaching strategies to ensure they continue to improve.
In addition to teaching, I maintain open and professional communication with students and, when needed, their parents or guardians, to provide updates and address any concerns. To ensure a smooth learning experience, I always maintain a stable internet connection and a quiet, focused teaching environment.
This role is about more than teaching—it’s about empowering students to achieve their language goals and succeed in their personal and professional lives.
Web Content Writer / Podcast Host and Producer (Mar, 2017–Mar, 2022) at TalentSource Inc - Quezon City Philippines
As a Web Content Writer, my job is to create interesting and informative content for websites. This includes writing blog posts, articles, product descriptions, and landing pages that attract and keep readers. I work with marketing teams and designers to make sure the content fits the brand’s style and goals.
I research topics to write original and helpful content that speaks to the target audience. I also focus on using keywords and SEO techniques to help the content rank well in search engines. My role involves making sure everything I write is clear, engaging, and free of grammar mistakes.
I’m organized and creative, with strong writing skills that work for different industries and audiences. I manage my time well and always meet deadlines. I also use tools like content management systems and analytics to improve the content I create. My goal is to help websites attract more visitors and support the overall success of the business.
As a Podcast Host, my job is to plan, produce, and host engaging episodes that connect with the target audience. I research topics, invite relevant guests, and prepare thoughtful questions to ensure each episode delivers valuable and interesting content. I guide conversations during recordings, keeping them focused and engaging while maintaining a natural flow.
I also collaborate with a production team to edit and finalize episodes, ensuring high-quality audio and a professional finish. In addition, I promote episodes on social media and other platforms to expand the podcast’s reach and build its audience.
My role requires strong communication skills, creativity, and the ability to connect with listeners. I take pride in creating content that entertains, informs, and leaves a lasting impression while supporting the podcast’s growth and success.
Call Center Agent (Mar, 2010–Mar, 2017) at Acquire BPO
As a Call Center Agent, my job is to help customers by answering their questions, solving problems, and providing support over the phone, email, or chat. I make sure to listen carefully to what they need and offer clear, helpful solutions while being polite and professional. I represent the company, so building good relationships with customers is an important part of my role.
In my daily work, I handle tasks like answering product or service questions, fixing technical issues, processing orders or payments, and updating customer information. I work in a busy environment and make sure to handle each call or message quickly and accurately while keeping the customer happy.
I use strong communication skills, stay calm under pressure, and follow company guidelines to do my job well. I also use call center tools to manage interactions and meet goals like quick response times and resolving issues effectively.
I enjoy helping people, solving problems, and working with a team. This role gives me the chance to grow my customer service and communication skills while making a positive impact on the company.
Education
TEFL - Teaching English as a Foreign Language (Nov, 2024–Dec, 2024) from Teacher Record
Business Admininstration (Apr, 1998–now) from Philippine School of Business Administration Manila