Can make Power Bi dashboards to understand the data flow/Sales and more. Made lot of dashboards for the Service Delivery Managers to understand the data flow, like created the Power Bi dashboards for change management team, incident management team, problem management team to know the flow/count. Have automated the report from the Service now to the Dashboard. Also used different types of visualization, Slicers, Matrix and also used DAX accordingly .Also can make Excel dashboards, formulas, Reports . Auditing, Service now, Went through the ITIL Processess and more. Thank you.
Experience
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Analyst (Jul, 2022
–Present) at HCLTech
Working on Power Bi dashboards, making it for the Service Delivery Managers to understand the data flow. Also working on Excel, dashboards, formulas, Reports in Excel, Service now, Audits, ITIL 4.