With over a decade of diversified experience in the fields of information technology, education, and telecommunications, I have honed my expertise in both technical and analytical domains.
From 2013 to 2017, I served as an ICDL Trainer and Tester, where I successfully trained and certified numerous individuals in essential computer skills, ensuring they met international standards. My role involved developing and delivering comprehensive training modules, administering exams, and providing support to learners to enhance their proficiency in digital literacy.
Transitioning into academia, I worked as a Lecturer in the Computer Engineering Department from 2017 to 2021. In this capacity, I taught a range of computer engineering courses, supervised student projects, and contributed to curriculum development. My dedication to education was reflected in my ability to simplify complex concepts and foster a stimulating learning environment that encouraged innovation and critical thinking among students.
Since 2018, I have been employed as a Revenue Assurance Specialist at Canar Telecommunication Company. In this role, I focus on optimizing revenue streams, minimizing financial risks, and ensuring accurate billing processes. My responsibilities include conducting detailed revenue analysis, implementing controls to prevent revenue leakage, and collaborating with cross-functional teams to enhance operational efficiency.
Combining my educational background and industry experience, I am adept at leveraging technical knowledge and analytical skills to drive organizational success. My career journey reflects a commitment to continuous learning and professional development, making me a versatile and resourceful professional in the technology and telecommunications sectors.
Subjects
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Microsoft Project Beginner-Expert
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Microsoft Computer and ICDL Educator Beginner-Expert
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IT Security awareness of IT and Mobile Beginner-Expert
Experience
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Revenue Assurance and Fraud Management specialist (Oct, 2018
–Present) at Canar telecommunication company
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Lecturer (Mar, 2018
–Sep, 2021) at Future University, Khartoum
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ICDL Instructor (Sep, 2013
–Sep, 2017) at Future University, Khartoum
Education
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Computer Engineering (Sep, 2015–Jun, 2017) from Karary Unuversity Omdurman
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Computer Engineering (Sep, 2008–Feb, 2012) from Future University, Khartoum
Fee details
﷼4,000–7,000/month
(US$1063.83–1861.70/month)