Joydeep Kar MS Excel, Content Writing, Image Generator
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Hi All,

My strengths are Excel, content management and PowerPoint.
If you need any help related to academic counselling, psychological counselling, Diabetic Counselling dietary habits, I will be of immense help to you.
With a solid business acumen in the Edu-Tech Industry in West Bengal, I am now venturing into the realm of BBA and MBA admissions in India.
I can be of immense help to professionals related to public speaking. I do a SWOT analysis and improve the spoken English of young professionals who are just entering into the pro-world.

Subjects

  • Email Writing Beginner-Expert

  • PDF to Excel Conversion Beginner-Expert

  • VLOOKUP, Pivot table Beginner-Intermediate

Experience

  • Senior Associate (Jun, 2012–Mar, 2024) at 13 years Experience in Cognizant Technology Solutions
    Project 1 - Lead Coach - Training, Cohort Management, HR Technology, Process Consulting
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    • HRMS change management with GEO-TAG teams
    • Handled Training, Cohort Management, and inter-cognizant fresher integration programs.
    • Single POC for Employee Grievance Management, especially during the Pandemic period.
    • Conducted performance reviews for Trainees(1C).
    • Published EAP Training Calendar.
    • Conducted exit interview.
    • Vendor management – Functional standpoint. (TALVIEW)
    • Facilitated CORAL BANKS sessions for fresh intakes.
    • Provided Cohort Training Management on the learning journey including evaluation and project deployment.
    • Piloted Behavioral and coaching programs.

    Project 2 – Associate - SIP Support SMO – HealthCare Domain, Conglomerate of Merck, Lilly, Amgen, BMS, Roche
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    • Working knowledge of SNOW- ITSM. Logged INCs, SRs, CRs, Problem Tickets.
    • Auditing Incident Tickets according to given Parameters set. Reporting audit results to Leadership.
    • Breach INC Ticket analysis Report.
    • Owner - RCA Problem Documentation Report.
    • Hosted Bi-Weekly ticket analysis deck from cross functional domains from L0 to L2 support.
    • Client Reporting deck - Primary Root Cause, Corrective Action, Preventive Action, Responsible Team, Target Date, Current Status.
    • Daily interaction with clients from the Canada & USA.
  • Associate (Dec, 2006–Feb, 2011) at 6 years Experiance in iGate Global Solutions
    • SME in Mortgage Specific to Cashiering, Escrow and Foreclosure
    • In charge of ensuring in-time batch closure and delivering tailored client reports.
    • Played a key role in mentoring 50+ new joiners.
    • Worked in Front-End applications like Ingenium, Passport, Sigma.

Education

  • Advanced HRBP (May, 2023–Sep, 2023) from CHRMP, Pune
  • Digital Content Writer (Apr, 2022–Jun, 2022) from Henry Harvin Education
  • PGDBM (Mar, 2012–Apr, 2016) from Calcutta university,

Fee details

    ₹650–2,000/day (US$7.73–23.78/day)

    MS Excel Work - Depending on the number of rows. Depending on the complexity of the task.
    Content Management - Depending on the number of calls with clients and delivery deadline.
    MS PowerPoint - Depending on the number of slides

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