I have good knowledge with Microsoft Excel.
• Specially authorised to manage the ERP implementation and networking through VOIP from head office.
• Specially assign to functionally Control of the ERP with development team.
• Responsible for the updation of the software’s.
• Manage the entire IT department and report to G.M. To lead a team of professional workers and to ensure good practice at all times.
• Deal with more than 195 clients and hot line system.
• Controlling the Network through Router.
• Controlling the Internet users through firewall.
• Facilitate maintaining systems accounting package, inventory package & payroll, taking ERP server backups and providing support for company’s business software.
• Hold multifaceted responsibilities like auditing, metering, tracking, monitoring software usage and resolve problems of varying degrees and complexity at all levels.
• Identify skills deficits and spearheaded training schedules for teams lacking the technical and customer service skills critical to impart first and second-level support with clarity and resolution.
• Introduce guidelines for dealing with multi-level communication issues, including organization-wide emails and voicemails, and Intranet system status advisory allowing staff to check planned or unscheduled outage details.
• Strategic planning
• Team management
• Performance appraisals
• Staff succession planning
• SLA targets
Experience
No experience mentioned.
Fee details
₹650–2,500/hour
(US$7.60–29.25/hour)
DEPEND ON EXCEL DASHBOARD OR OTHER ADVANCE WORK