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Sushma AnandOutstanding Written & Spoken English proficiency
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Talented, Accomplished and Engaging Content Writer and communication trainer with rich experience and knowledge of a wide range of subjects PERFORMANCE TRACK • Worked as Guest Lecturer for a number of Management Colleges and Institutes in NCR. • Trained and Counselled Senior Executives with Critical Communication, Presentations, Reports, Correspondence and Spoken English. • Trained students and working professional for IELTS/ TOEFL exams, Personality Development, and Spoken English • Proofread and edited published web pages for errors. • Gathered information from various sources and created unique content that ranks high on search engines. • Remodeled, restyled, modified and managed content. • Created all career related documents such as SOPs, Resumes, CVs, Personal Briefs, Personal Statements, Statements of Purpose, Admission Essays, Reference Letters, Employment Applications, Cover Letters, Thank You Letters and Exploratory Letters. • Researched, Analyzed, Assessed, evaluated and augmented critical communication. • Conceived and designed digital content in a variety of styles and formats for multiple audiences. • Remodelled, restyled, modified and managed web content, business correspondence, business briefs and press releases. • Led the online campaigns with consistent, error-free writing powered by reliable and targeted information. • Planned the communication policies. • Designed activities to enable the organization to listen to and interact with publics. • Disseminated planned messages selectively to further the organization's interest. • Made exceptionally thorough and strong presentations to ensure favorable opinions. • Spoke before many professional groups, introducing the organization's programs; appeared on many panel discussions. • Communicated clearly, concisely, and accurately in order to ensure effective achievement of objectives.
Subjects
Sanskrit (Slokas chanting for primary classes) Grade 8-Masters/Postgraduate
English & Personalilty Development Expert
Business Studies (AL Local Syllabus)
Hindi (CBSE 10th)
Experience
Senior Cponsultant (Jan, 2017–Jul, 2021) at Rashtriya Mahila Kosh
Project Appraisals, Project Verification, Project Monitoring, Business Communication, Team Management
Director, F & A (Feb, 2006–Dec, 2016) at Rustcontrol Technologies, Delhi
Director, Content & Digital Marketing (Apr, 2001–Jan, 2006) at Sphere Technologies
Leading Web Content Strategies, SEO, Client Management & Digital Consultancy
Senior Manager (Sep, 1983–Mar, 2001) at Bank of baroda
Monitored entire branch banking operations Led multi- functional teams overseeing entire spectrum of operations. Authorized transactions of high value and sensitive nature. Co-ordinated with higher authorities and ensured timely submission of compliance reports to internal as well as external authorities. Ensured proper branch Security Arrangement, taking needful action wherever required including licensed arms upkeep and validation. Co-ordinated activities for a network of 155 branch managers. Liaised with corporate office and regulatory agencies. Checked revenue leakages and controlled expenses. Maintained Customer relationships with high value clients. Managed Human Resources including Database Monitoring, Payroll Administration, Staff Allocation, On-the -Job training, Employee Relations, Motivation & Incentive Programs.
Education
MASTER OF ARTS, PSYCHOLOGY (Jul, 1978–Jul, 1980) from DAV PG College, Dehradun
BACHELORS OF ARTS, History, English, Psychology (Jul, 1976–Jul, 1978) from MKP (PG) COLLEGE, DEHRADUN