Ruweyda Finance, marketing, insurance, sales, teaching
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My name is Ruweyda, I am currently staying in Mogadishu near Jidka Marehan. I was born and raised in the UK and I also have a graduate degree in Banking and Financial Planning. I would like to make use of my skill sets to help my motherland prosper any way that I can. Use me at your service, this will be my pleasure.

My teaching style is to understand my students needs and way of learning so that I can then adopt a teaching style that is easier for the individual to understand whilst still sticking to my initial methodology.

Jazakallah all.

Subjects

  • Marketing Research Beginner-Expert

  • Sales and marketing Beginner-Expert

  • Marketing and Sales Beginner-Expert

  • English & Personalilty Development Beginner-Expert

  • English & Literature Beginner-Expert

Experience

  • Senior Claims Handler (Jun, 2021–Jun, 2022) at Ironstone Legal, Demirtas Finance in London
    - Train all new staff
    - Assessing new claims
    - Answering inbound calls and client emails to advise prospects and claim procedure
    - Identify whether customers product was a mis-sold financial product or a non-advised sale
    - Processing client claims
    - Communicating with clients and lenders as a third party representative
    - Communicating with overdue debtors both verbally and in writing,
    - Solving invoice enquiries and setting up
    payment plans
    - Processing letters and emails from banks, Financial Ombudsman Service (FOS), clients and insurance firms
    - Escalating cases to the FOS
    - Litigations; taking legal action
    - Credit Control: Collecting debt for the unpaid PBA invoices
    - Marketing: monitoring social media pages i.e. Facebook, Instagram enquires.

Education

  • Bs Banking and Financial Planning (Oct, 2016–Jul, 2020) from University of Northampton U.K

Fee details

    Sh.So.20/hour (US$0.04/hour)

    I am open to negotiate as I understand Somalia is 3rd world country

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