Syed Babar Rahim Teaching
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-Being a Cisco Certified Network Associate - Professional, I have been associated with the technical industry from the past 9+ years and serving my responsbilities as System an Networks Engineer.
-I have also been associated as teaching faculty in few of the prestigious universities.
Netsat Pvt. ltd, KHI — Network Engineer
Aug 2023 - Present
●Responsible for switch configuration, resolution of clients network issues and troubleshooting, server and data center monitoring and providing helpdesk support.
Indus University - Dept. of Computing, KHI — Junior Lecturer
Sep 2022 - Dec 2022
●Taught Computer Networking, Object Oriented Programming and Operating Systems courses at the Computer Science Department.
●Maintained and taught course structure as per HEC standards.
●Provided mentorship to final year projects teams.
K-Electric, KHI — Customer Support Representative
Sep 2021 - Sep 2022
●Responsible for resolving customer queries, maintain call-center database, manage and utilize SAP to maintain complaints.
●Had the privilege of handling difficult customers and successfully resolving their queries on-spot.
IBEX Ltd., KHI — Chat Support Executive
March 2021 - June 2021
●Responsible for resolving customer queries over call and chat medium in an extremely fast paced environment.
Newport’s Institute of Communication & Economics, KHI — Laboratory Incharge
Sep 2020 - Feb 2021
●I was in the leading position to drive the lab courses of the entire Computer Science department.
●I was responsible for training faculty students on Cisco Packet Tracer, SQL Server, Visual Studio .Net, XAMPP, Oracle, Matlab, Aurdino and various other technical tool set.
Karachi University - Dept of Computer Science, KHI — Visiting Faculty and Maintenance Engineer
Jan 2018 - June 2020
●Taught Operating Systems and Data Comm & Networking courses at the Computer Science Department.
●Conducting labs for Operating Systems, Data Comm & Networking, Digital Computer Design Fundamentals and Assembly programming language.
PTCL Ltd., KHI — Technical Support Associate
Oct 2014 - Aug 2018
●Responsible for effectively resolving customer queries, troubleshooting and maintaining call-center database and most importantly resolving various PTCL hardware product issues.
●Had the privilege of handling difficult customers and successfully resolving their queries on-spot, and for this I was awarded with Best Perfomance Award.
JS Bank Ltd., KHI — Network Support Engineer - Associate
Jan 2014 - Aug 2014
●Worked on Network Moinitoring System for monitoring country wide link.
●Coordination with ISPs for resolution of branch link issues.
●Worked on Active Directory infra.
●Worked on Helpdesk system for country wide user complaints.
EDUCATION
Sir Syed University of Engineering and Technology — Bachelors Science in Computer Engineering
2010 - 2014, KHI
Acquired 3.0 CGPA and was awarded with 2 years Scholarship
Govt. Delhi College — Intermediate Pre-Enigeering
2007 - 2009, KHI
Acquired 1st Division
CERTIFICATIONS
CCNA Certified (ID-CSCO1234526)
AWARDS
-Best Performance Award - PTCL
-Acquired 2 years full merit Scholarship at Sir Syed University of Engineering and Technology

Subjects

  • Computer application Beginner-Expert

  • CCNA (Routing & Switching) Beginner-Expert

Experience

  • Visiting Faculty (Sep, 2018–Present) at Karachi University karachi
    Visiting Faculty.

Education

  • BS in computer engineering (Jan, 2010–Oct, 2014) from Sir syed university–scored 3.0 G.P.A

Fee details

    ₹500–1,000/hour (US$5.95–11.89/hour)

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