Suchi G Math-English-Science-Geog-History-Civi-Hindi-IELTS
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Life-long scholar with a great track record of learning, teaching, coaching, mentoring and consulting across India, UK and the US. An insatiable desire to learn and be better drives me. Highly valued by my teachers, professors, colleagues (every institution I studied or worked in) and admired for knowledge and aptitude, work performance, positive-attitude, sensitivity, motivational skills, public speaking, organisational skills, ethics, conscientiousness and other good values.

Experienced in facilitating online tuitions to students across three continents. Versatile academic teacher with interest and experience across a range of subjects - Science/EVS, Math, English (IELTS band 8), Hindi, History, Civics, Geography, Art & Craft and more. I enjoy sharing knowledge and at ease manage with children of all age groups when it comes to breaking down a concept to really granular levels. Teach with helpful and relatable real-life examples.

I have created content for few publishing houses - worksheets for ages 3+ to 8+ years and authored five world-class encyclopediae.

As a professional trainer (of variety of business intelligence systems, business and social aspects), I have worked for MNCs, Air Hostess Academy and some universities.
Consulting parents and professionals (psychological, career etc.) has been a part of all jobs throughout my career and I cherish that as well.

Life is beautiful..so, just smile and relax!

Subjects

  • Science Grade 3-Grade 8

  • TOEFL

  • Mathematics Grade 1-Grade 8

  • Civics Grade 6-Diploma

  • Content writing Beginner-Expert

  • Travel and tourism management Diploma-Masters/Postgraduate

  • Email Writing Grade 3-Masters/Postgraduate

  • Arts & Humanities Grade 11-Bachelors/Undergraduate

  • Spoken and Written English Grade 3-Masters/Postgraduate

  • History and Geography Grade 5-Grade 12

  • Math & Reasoning Grade 3-Grade 8

  • IATA/Aviation/Airline/Travel and tourism courses Grade 12-Diploma

  • Content research Beginner-Expert

  • English & Personalilty Development Grade 5-Masters/Postgraduate

  • English & Literature Grade 3-Grade 8

  • Hindi (CBSE 10th)

  • Creative Hindi writing Grade 4-Masters/Postgraduate

  • IELTS (Academic and General)

  • Writing and Presentation Beginner-Expert

  • Civics (local syllabus) Grade 6-Grade 10

Experience

  • Functional Consultant (Jan, 2020–May, 2024) at Zuddhi Systems Pvt. Ltd., Chennai
    ● Deliver trainings and benchmark best practices for training, software testing and quality assurance
    ● Facilitate pre-sales live demo and addressed customer queries on functional aspects of Dynamics
    365 CRM (Sales, Field Service, Marketing and Customer Service)
    ● Develop Power BI and other dashboards, charts and wizard-based reports
    ● Review the project deliverables for completeness, quality, and compliance with established project
    standards
    ● Perform a Root Cause Analysis of issues in an application and offer best feasible solution
    ● Facilitate UAT for clients and enable them achieve quality standards
  • Senior Process Trainer (Oct, 2012–Aug, 2015) at Onkar Infotech Pvt. Ltd., Gurgaon (subsidiary of Southall Travel, London, United Kingdom)
    ● Facilitated recruitment, orientation and training of all new recruits for existing/new processes
    ● Managed on-premise training for new recruits and existing staff at senior level
    ● Engaged as Subject Matter Expert/Training analyst with CRM team and reported developments to the
    Head of Operations
    ● Performed Process Analysis (Sales, Customer Service and Quality Check Teams) to diagnose defects in ongoing practices, created a graded report for agents and gave feedback to senior management
    ● Verified reports created by QC team to ensure process compliance and consistency
    ● Revised quality grading parameters to ensure alignment with changes in business processes
  • Personal Tutor (Home Tuitions) (Nov, 2009–Aug, 2012) at (Freelancing) India
    - Taught students ranging from class 1 to class 10th for all subjects except Sanskrit
    - Ensured concepts and ideas were clear and students developed a solid base in the subject(s)
    - Conducted weekly tests/dictations etc. to keep a track of learning in progress and share report with parents
    - Assisted in completing school assignments and homework
  • Process Trainer (Aug, 2006–Jan, 2008) at Yatra online Pvt LTD, Gurgaon
    ● Developed content, training manuals and refresher courses and deliver trainings to fresh recruits
    ● Supervised, coached and mentored Quality Team to ensure excellent handling of calls and emails
    ● Facilitated leadership trainings for supervisors and process trainings for travel sales consultants of
    yatra.com & its associates, B2B and corporate travel business as well as implants & alliances
    ● Participated in hands-on evaluation workshops with potential business partners
    ● SPoC for IT and Operations in the execution of rapid changes in systems, policies and services
  • Math Tutor (Apr, 1999–Dec, 2003) at Takshila Coaching Institute, Bhera Enclave
    Educating class 10 students on various mathematical concepts, computations and processes
    Clarify students doubts and help them improve their mathematical understanding and skills
    Create practice sheets, weekly tests and also examine student learning on a daily basis
    Record, evaluate and report student progress
    Help students prepare for board exams
  • Math Teacher (Class teacher) (Aug, 1998–Mar, 1999) at St. Marks Girls School, New Delhi
    - Teach Math to Class 6th and class 7th students.
    - Coach struggling kids after school hours to ensure their concepts and performance in Math improved to at least above average level
    - Classroom and student management; meeting with parents
    - Assessing student progress and participation
    - Assigning and checking homework
    - Discussing any matters of concerns with other subject teachers and collaborate with them and parents for overall development of students
    - Organising school trips

Education

  • Masters of Business Administration (Aug, 2015–May, 2017) from San Diego State University
  • Travel & Tourism Management (Jan, 2008–Oct, 2009) from Ealing and Hammersmith College
  • Bachelor of Education (Feb, 2002–Mar, 2003) from Campus Chaudhary Charan Singh University Meerut
  • Bachelor of Arts (Jul, 1994–May, 1997) from Indraprastha College for Women, Delhi University

Fee details

    ₹400–1,000/hour (US$4.72–11.79/hour)

    Grade 3 to 5, INR 400 - 500/hr
    Grade 6 to 8, INR 450 - 600/hr
    Grade 9 and above - INR 500 - 600/hr
    English and Personality Development @ INR 900-1500/hr
    IELTS and TOEFL prep. @ INR 700-1000/hr

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