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BalajiServiceNow ITSM developer
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I am a dedicated and skilled ServiceNow Developer with over 4 years experience in developing, administering, and implementing ITSM solutions. I have a deep understanding of ServiceNow's capabilities and a strong track record in customizing applications, building workflows, and optimizing processes to meet business needs.
With expertise in areas such as Incident Management, Change Management, Service Catalog, Workflows, Client Scripts, Business Rules, and ServiceNow APIs, I specialize in creating seamless, user-friendly solutions that enhance operational efficiency. I am well-versed in the ServiceNow platform and have experience in custom reporting, and UI development to support business functions across various industries.
My commitment is to delivering high-quality, scalable solutions while ensuring best practices in ServiceNow development. Whether it's through building custom applications or improving existing workflows, I strive to create impactful, value-driven outcomes for organizations.
Key skills: - ITSM Processes (Incident, Problem, Change Management) - Service Catalog and Request Management - Custom UI Policies, Client Scripts, and Business Rules - GlideRecord, GlideForm -Client and server side scripting - Workflow & Flow Designer Automation - Reports and Dashboards