Ankur Saxena Ms Excel Ms Office and Ppt
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I am delighted to provide an overview of my background and experiences.

I hold a degree in Commerce.

I started my career as a Customer care Executive with the telecom company, where I honed my skills in customer service and problem-solving.

Overtime i moved up the ranks and then transitioned to EXL services Pvt Ltd where I worked as a Process Executive in the banking and finance process. In this role i was responsible for calculating borrower"s income and structuring Equated Monthly Installment.

Subsequently i joined Bio-Rad Laboratories as an Admin Co-Ordinator. MY responsibilities encompassed creating quotations for orders, managing Bank Guarantees, submitting tenders, coordinating with the warehouse to ensure timely order deliveries and handling payment collections, among other tasks.

In 2013, I decided to take a bold step by leaving my corporate position and setting up my own business in the Readymade Garments industry. I successfully operated this business for approximately 9 years. However the business was regrettably impacted by the COVID-19 pandemic and leading to its closure in 2022

MY career journey from the corporate sector to entrepreneurship, has shaped me into a versatile professional with the broad range of skills and i am excited about the opportunity to potentially contribute my diverse skills

Subjects

  • Microsoft Excel Beginner-Expert

  • Microsoft Office 365 Beginner-Intermediate

Experience

  • Business Manager or Business Entrepreneur (Jun, 2013–Dec, 2022) at Hot Steppers Pvt Ltd
    • Product Display Set-up and arrangements
    • Managed business startup maintaining average annual revenue and 5 employees at a profit for 10 years
    • Inventory Management and Stock purchasing.
    • Run the discount and Offers in Less Sale Months.
    • Developed Sales and Marketing
    • Created and conducted sales training program that increased the annual average revenue.
    • Focus On customers satisfaction and build a trust between Customer and Company.
    • Developed trust between Customers and our Products.
    • Focus on to understand need of our customers and to associate our product and to make our customers understand and fulfill their needs.
    • Achieved a significant increase in clientele by 25% in 20 months rigorously working towards liasoning.
    • Streamlined service offering by surveying top clients, gathering feedback, and re-crafting product list.
  • Admin Co-ordinator (Apr, 2012–May, 2013) at Bio-Rad laboratories pvt Ltd
    • Sales Support (coordination with sales team to accurately process sales orders, quotations, timely delivery of shipments, there dispatch, maintaining invoice copies, collecting payments online as well as through telephone).
    • Customer support (Follow up of Account Receivables, C Forms, Way Bills, TDS certificates).
    • Admin Support included maintaining regional office expenses, supporting new joiners with on boarding procedure so that they can settle in the new region.
    • Managing Local Purchase.
    • Maintaining Distributor Agreements & renewing them at Regional level.
    • Accommodation/ Travel arrangements for Domestic & International guests.
    • Attendance & Leave Records (accurate & Timely submission to Head Office).
    • Office maintenance includes proper documentation of regular vendors such as couriers, stationary, Taxi and AMC’s etc, general maintenance of the office, quality & hygiene. Fixed assets records are also maintained.
  • Process Executive (Nov, 2009–Mar, 2012) at EXL Services Pvt Ltd
    Worked for US Bank One West Bank in Mortgage Department

    Collection of Income Docs of borrowers and structure their Equated Monthly Installment.

Education

  • Commerce (Apr, 2006–May, 2009) from DSN college, Unnao
  • Hardware and Networking (Apr, 2005–May, 2007) from GT computer, Alwar

Fee details

    ₹5–10/hour (US$0.06–0.12/hour)

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