Catherine Human resource and insurance
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I love sharing my knowledge and helping others grow in their careers.if what I have learnt in the last 13 years of practical experience can help someone to grow i am willing to teach what I have learnt.i also believe if you go alone you go fast but with someone holding your hand you go far and can achieve the best results and I would love to be that person for my students.

I believe education is a very crucial and important component to build someones Career and so is having the practical sense of what theory brings to better internalize knowledge and help in application of the theory.

My teaching will include both theoretical and practical application of knowledge.

I was also the Britam learning and coaching champion and I have been trained to coach and also to teach using methods that ensure the content is more internalized. I prefer coaching my students rather than just teach.

I look forward to be your coach/ teacher once given the golden opportunity. To impart knowledge and also lessons vital in shaping ones career path.

Subjects

  • Human Resource Management Expert

  • Insurance Intermediate

Experience

  • Retail sales executive (Aug, 2021–Apr, 2022) at Britam Kenya
    Driving performance and profitability of the segment by monitoring productivity, and profitability against set targets.
    Maintaining sustainable relationships with the clients and intermediaries to ensure sales target are met.
    Utilizing lead generating tools to find potential opportunities for business growth.
    Developing, nurturing & managing sales teams' to increase reach among retail consumers.
    Developing, nurturing & managing regional sales teams to increase reach among emerging consumers & SMEs.
    Driving growth in critical EMC customer segment by delivering innovative solutions & creating new access points for customers.
    Driving performance and profitability of the segment by monitoring productivity, profitability and loss ratios against targets.
    Ensuring marketing intelligence and statistics are gathered to facilitate development of strategies to give the company a competitive advantage to the segment.
  • Senior Corporate sales executive (Apr, 2016–Jul, 2021) at Britam Kenya
    Developed and executed key growth sales strategies, tactics and action plans and expand customer base.
    Executed and implemented the Company’s marketing plans, designs and activities to establish and maintain brand presence in the market.
    Managed product development, sales and marketing costs to ensure profitability.
    Designed a competitive customer experience for all products in the portfolio.
    Formulated successful strategy execution of client acquisition, marketing, sales and distribution.
    Collaborated with team to ensure that products and services were responsive to client needs.
    Developed a strong understanding of customers and market dynamics.
    Set up meetings, prepared and delivered presentations to potential clients.
    Developed and maintained good working relationships with intermediaries and existing customers.
    Analyzed customer feedback data to determine whether customers are satisfied with company products and services.
  • Technical insurance manager (Apr, 2014–Mar, 2016) at Four m insurance brokers
    Conducted training and presentations to clients after the tenders had been awarded e.g. the Country wide Insurance trainings conducted by KENGEN.
    Took charge of all General Insurance and Medical insurance underwriting and Corporate Life matters in the department.
    Ensured that all clients claims were settled efficiently and fast.
    Made sure that all underwriting procedures and controls were adhered to when placing new business and when renewing any existing business.
    Visited clients regularly to ensure good relations between the firm and the client were maintained.
    Supervised the departments in the company be it underwriting, accounts, claims to ensure they worked hand in hand and in a cohesive manner to accord the client the best service at all times.
    Attended key meetings with corporate clients to track performance of various corporate accounts.
    Ensured a cordial relationship was maintained with the various Underwriters to ensure that they were given the best service at all times.
  • Operations manager (Jan, 2010–Mar, 2014) at Skylark insurance brokers Nairobi
    Developed a business development strategy focused on new market expansion and new corporate acquisition.
    Negotiated with potential clients and establishing solid business relationships to increase profitability.
    Met with decision makers to identify pain points and solutions to ease risks in various industries.
    Developed and maintained good working relationships with clients and introduced new products and cross-sell through regular visits.
    Followed up with client during and after the sales cycle to ensure satisfaction in our products and services.
    Increased profitability of existing product lines by encouraging clients to use added value services wherever possible.

Education

  • Insurance (Oct, 2017–Jul, 2019) from College of insurance,Nairobi–scored Honors
  • Bachelor of commerce Human resource management (Jun, 2004–May, 2006) from Egerton University–scored First clas

Fee details

    KSh1,000–1,500/hour (US$7.74–11.61/hour)

    Negotiation

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