Elizabeth Espina University Admissions Support Officer
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With a background in student counseling, I possess strong interpersonal skills that enable me to connect with students personally, understanding their individual needs and tailoring my teaching approach accordingly. My extensive experience in teaching online has equipped me with the skills to effectively engage students in virtual environments, ensuring a seamless and productive learning experience. I am well-versed in utilizing various online platforms and technologies to create an interactive and dynamic educational setting. Furthermore, I hold accreditation in teaching, demonstrating my commitment to maintaining high standards in education. This accreditation attests to my proficiency in delivering quality instruction and fostering a positive and supportive learning environment. Overall, my combination of counseling expertise, online teaching experience, and teaching accreditation makes me a well-rounded and effective tutor for your team.

Subjects

  • English Pre-KG, Nursery-Grade 12

  • College Admissions Expert

  • Customer service Expert

  • ESL Communication Skills Expert

  • Filipino/Tagalog Pre-KG, Nursery-Bachelors/Undergraduate

Experience

  • Admissions Support Officer - University of Roehampton London (Jul, 2022–Present) at UniQuest Ltd.
    -Worked with UK Partner University: University of Roehampton London (this position is a promotion from being an EA)
    -Maintained contact with prospective students through phone calls and email to manage smooth communications and follow-up applications.
    -Cross-functionally partnered with deans and prospective students by answering questions, interpreting and administering contracts, and resolving problems.
    -Facilitated admissions and processed applications and transcripts of accepted students meeting academic criteria.
  • International Student Advisor - University of Tampa | Barry University (Jul, 2022–Jun, 2023) at UniQuest Ltd.
    -Worked with US Partner Universities: Barry University and The University of Tampa
    -Studied University standards and procedures to work professionally and efficiently.
    -Performed administration tasks to support student's academic, research, and operational needs.
    -Answered student questions and concerns through a variety of mediums: Phone, Email, and Chat.
  • Tutor (Apr, 2022–Present) at Online - Uvocorp, Studypool, Chegg, TRANSTUTORS, UPWORK, FREELANCER, Coursehero
  • Customer Service Representative (Nov, 2021–May, 2022) at Accenture
    Voice, Chat, and Email Support for US Financial Account
  • B2B Customer Service And Sales Representative (Feb, 2021–Jul, 2021) at Sykes Asia, Inc.
    B2B Voice Support for USA (Telecommunication Account)
  • Customer Service Associate and UK Payment Investigator (Sep, 2020–Dec, 2020) at Amazon
    Voice/Email Support North America (Retail Account- Seasonal)
    Email Support - UK (Payment Investigation Account-Seasonal)
  • Teaching Assistant for Pre-School (May, 2017–Oct, 2017) at Southeastern College Pasay Philippines

Education

  • Exercising Leadership: Foundational Principles Course (Jan, 2024–now) from Harvard University Online
  • ODeL Teacher Accreditation (Jan, 2024–now) from University of the Philippines Open University
  • Teaching English as Foreign Language (Mar, 2021–Nov, 2021) from TEFL Professional Institute - Teacher Record
  • Certification in Customer Service (Jan, 2021–Sep, 2021) from Knowledge Share Academy
  • Certification in Call Center Jobs (Jan, 2021–Sep, 2021) from Knowledge Share Academy
  • Certification in E-Commerce and Entrepreneurship (Jan, 2021–Sep, 2021) from Knowledge Share Academy
  • Certification in General Virtual Assistant (Jan, 2021–Sep, 2021) from Knowledge Share Academy
  • Certification in ESL Tutoring (Jan, 2021–Sep, 2021) from Knowledge Share Academy
  • Higher Secondary (Jul, 2018–Aug, 2020) from San Juan De Dios Educational Foundation Inc. - College

Fee details

    ₱300/hour (US$5.12/hour)

    Fees may vary based on the subject and coursework required. Other factors such as travel options, content presentation, target proeject completion, and time could also be raised for negotiation.

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