Senior Care Assistant and became Registered Nurse (May, 2005
–Jul, 2007) at The Sutherlands Nursing Home
• Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
• Employed excellent perception and tact to assist patients with personal care needs.
• Ensured clients stayed healthy by conducting [Timeframe] health checks on pulse, weight and temperature.
• Helped customers with shopping duties, buying items as instructed by clients, care plans, families and doctors.
• Assisted clients with physical therapy exercises, carrying out as required by doctors.
• Supported clients with transportation needs when required, such as walking and pushing wheelchairs.
• Acted quickly and appropriately during emergencies, following various protocols depending on the situation.
• Kept houses clean, tidy and presentable by conducting [Timeframe] deep cleaning and organisational tasks.
• Used hoists to get clients into and out of beds and chairs when required.
• Proactively attended to every need required from clients, no matter how big or small.
• Portioned meals, drinks and snacks for clients, following care plan, dietary and doctor requirements.
• Helped clients with daily care duties such as bathing, dressing and toileting.
• Maintained excellent relationships with families and clients by providing friendly, helpful, compassionate and caring service.
• Helped patients with feeding, drinking and administering medication when required.
• Addressed and answered questions for families regarding patient treatment, health and progress.
• Administered oral, topical and intravenous medications based on patient symptomatology and treatment plans.
• Assigned staff workload based on patient requests and priorities, maintaining smooth-running operations.
• Assessed patient pain and discomfort and developed mitigation strategies to minimise issues impacting recovery.
• Organised transfer of care across various healthcare settings with patients and carers.
• Partnered with patients and family members to deliver current, accurate information about conditions and care.
• Evaluated patients at prescribed times to assess conditions and monitor progress against treatment goals.
• Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment.
• Supervised, trained and mentored new nurses on nursing requirements and procedures.
• Helped plan and deliver health education programmes targeted in specific communities or patient groups.
• Followed care and rehabilitation plans set by doctors.
• Developed comprehensive care plans meeting patients' biological, social and psychological needs.
• Inspected, cleaned and dressed patient wounds for optimum healing.
• Monitored patient pain and discomfort to assess needs for therapies or painkilling drugs.
• Coordinated patient care in consultation with multidisciplinary team of health