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Imtiyaz KaziSkilling trainer, Soft skills, Advance excel
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Passionate Excel Educator with Proven Expertise. Dedicated and experienced Advanced Excel teacher with a deep understanding of spreadsheet functionality, data analysis, and automation. I bring a wealth of real-world industry experience to the classroom, having successfully applied Advanced Excel techniques in diverse professional settings.
Accounting Teaching. Dynamic and results-oriented Accounting teacher with a wealth of professional experience and a passion for fostering a deep understanding of accounting principles. Committed to providing a supportive and engaging learning environment where students can develop both theoretical knowledge and practical skills essential for a successful career in accounting.
Logistics & Supply Chain Teaching. Dedicated and seasoned Logistics and Supply Chain teacher with a rich background in the industry, committed to imparting comprehensive knowledge and practical skills to students. I bring a blend of real-world experience and academic insight to the classroom, preparing students for the challenges and opportunities in the ever-evolving logistics landscape.
Office Administration Teaching. Seasoned Office Administration teacher with a wealth of experience in office management and a passion for equipping students with the essential skills needed for success in administrative roles. I bring a blend of practical industry knowledge and a commitment to fostering a proactive and organized approach to office administration.
Subjects
Logistics & Supply Chain Management Expert
Soft Skills Development Expert
Account and Finance Intermediate
Office Administration Expert
Excel (Advanced) Expert
Experience
Data Analyst (Jul, 2020–Mar, 2023) at Blucognition IT
- Assisted in managing a team of data analysts, providing guidance, support, and feedback to maximize their performance and professional growth. - Collaborated with senior management to establish strategic goals and objectives for the data analysis department. - Oversaw the collection, cleaning, and analysis of large datasets to extract meaningful insights and drive data-driven decision-making. - Identified opportunities for process improvements and automation, leveraging technology and tools to streamline data analysis workflows.
Area Manager (Jan, 2014–May, 2020) at Ben Franklin Optician India PVLT
- Managed a region of optical retail stores, overseeing day-to-day operations and ensuring adherence to company policies and standards. - Developed and implemented sales strategies and initiatives to drive revenue growth and enhance customer satisfaction. - Conducted regular performance evaluations of store managers, providing feedback and guidance to optimize individual and team performance. - Trained and coached store managers and staff on product knowledge, sales techniques, and customer service best practices. - Implemented visual merchandising guidelines to create appealing and engaging store displays that effectively showcased products and promoted sales. - Oversaw store budgets and expenses, implementing cost control measures while maintaining high operational standards. - Conducted regular store visits to assess compliance with operational procedures, provide support, and foster a positive working environment. - Stayed updated with industry trends, competition, and regulatory requirements, adapting strategies and processes accordingly.
Store Manager (Feb, 2008–Jan, 2010) at Word of Titan
- Oversaw the daily operations of a retail store, ensuring efficient functioning and delivering exceptional customer service. - Developed and implemented strategies to maximize sales, achieve targets, and enhance profitability. - Recruited, trained, and coached a team of employees, fostering a positive work environment and promoting professional growth. - Managed inventory levels, monitored stock movement, and implemented effective merchandising strategies to optimize product availability and drive sales. - Consistently achieved or exceeded sales targets and key performance indicators. - Stayed updated on industry trends, competitor activities, and customer preferences to adapt strategies and remain competitive in the market.
Team Leader (Feb, 2008–Jan, 2010) at Aegis Limited
- Supervised and managed a team of inbound call center agents, providing guidance, coaching, and performance feedback to drive individual and team success. - Monitored and evaluated agent performance, conducting regular quality assessments and performance reviews. - Conducted team meetings to communicate goals, objectives, and provide training on new processes or products. - Assisted agents in handling escalated or complex customer inquiries or complaints, finding appropriate resolutions and ensuring customer satisfaction. - Assisted in the development and implementation of call center policies, procedures, and guidelines to maintain consistent service quality and adherence to industry standards.
Education
B.C.A. (Jun, 2009–Mar, 2011) from Shivaji University, Kolhapur–scored 79%
Mechanical (May, 2005–Mar, 2008) from Pune University pune–scored 78%