Johnsey Kivoto CCNA, Information Security, IT Mentor
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I train in both theory and practice. My main focus in training is understanding, while my main focus in mentoring is to create professional IT people employing the best IT practices and highest quality industry standards.

My classes are flexible. They can be online, offline, or physical at an agreed-upon convenient location for my students. I love teaching, and my happiness is in creating professionals in IT, whether academically or in the workplace.

I am a result driven trainer and mentor with both local and international experience in training and IT practice, having managed IT divisions and delivered IT projects in Africa, the Middle East, China and India. I have trained CCNA and Excel in the UAE.

Subjects

CCNA Beginner-Expert
Information security Beginner-Expert
IT & Networking Beginner-Expert

Experience

Director (Feb, 2020–Sep, 2023) at Defend Technologies

• Identifying new opportunities for revenue growth, including new products and services that meet unmet needs in the marketplace.
• Evaluating new technologies and business practices that streamline operation, reduce cost, increase revenue and market share for our clients.
• Establishing and maintaining relationships with customers, suppliers, contractors, partners, and other business contacts.
• Effectively manage software, network, network security and cloud infrastructure for clients.
• Advise and implement IT operations best practices, policies, processes and tools.
• Implement IT Projects and oversee teams to ensure customer goals are met.
• Utilize data to identify trends and work towards solutions and improvements in line with our clients’ business requirements.
• Develop and advise strategies to improve IT functions and overall company growth.
• IT Project Management
• Information security consulting.
Trainer (Aug, 2016–Oct, 2019) at Quintessential4Media

Trainer, CCNA and Excel
IT Manager (Nov, 2013–Oct, 2019) at CASIO Middle East FZE

IT Manager | Casio Middle East FZE | United Arab Emirates
Key Achievements:
• Implemented CASIO global IT Governance and information security policy in CASIO Middle East & Africa subsidiary to ensure business continuity and minimize operational damage from security threats.
• Implemented employee information security awareness programs to protect company’s information security assets.
• Appointed Information Security Personnel for CASIO Middle East & Africa region.
• Implemented CRM system making CASIO Middle East the first subsidiary in the CASIO group to implement and utilize CRM to improve relationships and interactions with customers.
• Implemented eStar application for Purchase, Sales & Inventory (PSI) planning and management system to strengthen the coordination between the team and head office.
• Implemented Powerpivot business intelligence system to improve data analysis and reporting by the Supply Chain team.
• Optimized network security by implementing additional firewall functions to fortify and mitigate against universal cyber threats.
• Implemented JD Edwards ERP, IBM Table Manager 1 (TM1) and Cognos Viewer to automate accounts, supply chain and sales process while improving data analysis and visualization.
• Implemented e-learning system to streamline staff and partner training requirements.

Responsibilities:
• Prepared and managed IT budget for the Middle East and Africa region.
• Effectively manage software, network, and cloud infrastructure.
• Managed and recommended architectural improvements, design, and integration solutions to optimize systems performance and improve business processes.
• Managed IT projects together with all involved internal and external stakeholders during design, implementation, and transition phase.
• Managed information security for CASIO Middle East & Africa subsidiary.
Group IT Manager (Nov, 2010–Mar, 2013) at Swift Freight International LLC

• A member of the main steering committee in a business and systems split project between Swift Freight International LLC and Barloworld Logistics with a budget of $1.5 million. The project objective was to split business and systems without disruption of business operations.
• Implemented Wide Area Network in China connecting Swift Freight International offices in Yiwu, Shanghai, Beijing, and Shenzhen to a data center in Guangzhou.
• Implemented and trained eFreight ERP Suite to users in China offices which streamlined freight operations and management.
• Implemented e-freight Suite ERP in Dubai connecting to Africa and China servers for intercompany data replication.
• Introduced cloud computing and migrated on premise email services to cloud hosted platform facilitating access from multiple devices.
Responsibilities
• In charge of the Corporate IT office supporting Swift Freight International LLC offices in Asia and Africa regions.
• Created Swift Freight IT management portfolio, provided strategic direction and planning of IT systems for the group.
• Managed group IT staff recruitment and training.
• Planned and managed projects, systems, networks, application upgrade and support.
• In charge of group IT & ERP training for end users and regional administrators.
• Managed corporate IT budget to strengthen IT infrastructure through implementing new technologies.
• Implemented disaster recovery and business continuity plans, change management and network security.
• Ensured network, system, data availability and integrity through preventative maintenance and upgrades.
Regional IT Administrators - Africa (Apr, 2007–Oct, 2010) at Swift Freight International LLC

Key Achievements
• Implemented Wide Area Network connecting Swift Freight International offices in Africa to a data center in Nairobi Kenya.
• Implemented custom made ERP eFreight Suite in Africa offices with data replication to UAE and China servers for real time intercompany data replication.
• Implemented Citrix server to enhance ERP application access through the wide area network.
• Organized and managed IT & ERP training for all Swift Freight International offices in Africa.
Responsibilities
• Managed Swift Freight International IT system in Africa.
• Planned and implemented business continuity and disaster recovery plans, asset management and resource allocation for the Africa region.
• Administered and supported the ERP servers, Citrix server, infrastructures, networks, securities, Lotus Notes/Domino, ERP, internet.
• Managed IT projects, annual IT budgets and systems reports for the Africa region.
• Evaluated latest innovations and adopted cost-effective, useful solutions.
• Optimized system security and performance with proactive changes.
• Worked with users to determine areas in need of improvement.
• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Education

BSc. Computer Network Management (Sep, 2012–Nov, 2014) from Middlesex University Dubai
CCNA (May, 2004–Nov, 2004) from •Cisco Certified Network Associate (CCNA)
BSc. International Business Administration (Sep, 1995–Jun, 1998) from United States International University - Africa.

Fee details

KSh2,000–3,500/hour (US$15.50–27.13/hour)

Depending on whether its training or mentorship, Physical or virtual

Courses offered

CCNA - Cisco Certified Network Associate
- US$280
- Duration: 20 Hrs
- Delivery mode: Flexible as per the student
- Group size: Individual
- Instruction language: English
- Certificate provided: No
The CCNA—which stands for Cisco Certified Network Associate—is an entry-level information technology (IT) certification issued by networking hardware company Cisco. The CCNA is designed to validate your knowledge on fundamental networking concepts often requested in networking roles in IT positions.
Information Security
- US$450
- Duration: 15
- Delivery mode: Flexible as per the student
- Group size: Individual
- Instruction language: English
- Certificate provided: No
Securing company IT assets with the increasing threat landscape is not easy. This course aims to professionalize how IT personnel manages and fortifies security.
IT Mentor
- US$480
- Duration: 16 Hrs
- Delivery mode: Flexible as per the student
- Group size: Individual
- Instruction language: English
- Certificate provided: No
Everybody needs a coach. Even the best athletes have couches. This is a hands on training on best practices in IT management.