Gautam Desktop support, Hardware, MS office, Softwares
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I am Gautam, I have total 5 years of industry experience. I have Good Knowledge of Computer Hardware and Software installation and troubleshooting. As a dedicated educator, I have played a pivotal role in shaping the digital literacy of countless students. my teaching style combines patience, clarity, and a deep understanding of technology, making complex concepts accessible to learners of all levels.
With a passion for continuous learning and staying updated with the latest trends in the tech world, I am not only a computer teacher but also a valuable resource for businesses and individuals seeking expert guidance in the digital landscape. His commitment to excellence and dedication to empowering others in the realm of technology make him a sought-after professional in the field.

Subjects

  • Basic Computers Beginner-Expert

Experience

  • System and Database Operations Engineer (Aug, 2022–Jul, 2023) at Akal Informatics PVT LTD
    • Maintain Campus internet infrastructure.
    • Maintain users systems and its peripherals.
    • Installation of operating system and other software which is used in organization.
    • Installation and Troubleshooting of Normal application on computer like Adobe Reader, Google Chrome, and MS Office.
    • Troubleshooting for Internet related Application.
    • Take care of user’s PC slowdown issue.
    • Installation and troubleshooting of all kind printers, Xerox machine and scanners.
    • Installation of E-signature key.
    • Installation and troubleshooting of Projector and PA systems.
    • Setup pc for online meetings and presentations.
    • Supervise Network team for create new LAN infrastructure for organization.
    • Installation of BIO-MATRIC Machine for PMKVY Project.
  • Computer Teacher (Oct, 2019–Mar, 2020) at Ashish Foundation for the Differently Abled
    • Teach Computer for Autism Decibel kids.
    • Teach basic Computer to Special Educators staff
    • Maintain Progress report of Students and teachers as well
  • Technical Lab Assistant (Sep, 2018–Sep, 2019) at Integrated Institute of Technology, Dwarka sec 9
    • Maintain Computer Lab for BCA & B.VOC students.
    • Installation and Troubleshooting windows like windows 7,8,10 and Ubuntu
    • Installation and Troubleshooting for MS Office, SQL, Packet Tracer, C++, Java and other students related applications.
    • Installation and Maintain printers in network
    • Maintain students Records
    • Conduct Students practical and other Examination
  • Desktop Support L1 (Feb, 2016–Aug, 2018) at Progressive Infovision pvt. Ltd.
    • Worked on CA Service Desk for handle Request ID’s.
    • IBM Endpoint Manager for Remote Desktop Connection.
    • Installation and Troubleshooting of Banking printers and scanners like (statement, Xerox, passbook, DDMC, Barcode printer, HP, Brother, EPSON, SHARP etc.).
    • Installation and Troubleshooting of banking application like Flexcube and Lotus Notes, Mainframe(Vision Plus)
    • Installation and Troubleshooting of Normal application on computer like Adobe Reader, Google Chrome, MS Office,
    • Troubleshooting for Internet related Application.
    • Take care of user’s PC slowdown issue.
    • Installation and troubleshooting of Jevan Praman Application for senior citizen.
    • Installation of Java, Flash Player and other important specific Plug-in for Run banking specific Application
    • Lock and unlock User’s ADID

Education

  • ITES&M (Aug, 2012–Jul, 2015) from Ambedkar Institute of Technology, Delhi–scored 68.20

Fee details

    ₹500–1,000/hour (US$5.90–11.79/hour)

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