Bhavani .sunkari Msc NURSE, clinical operations manager
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Profile in brief

Ms. Bhavani Yelchuri, Operations Manager, National Nurse Educator, Health Care Manager with more than a decade of experience, evaluated and edited a Text Book for Nurses on Pediatric Management of Burns as a Nurse Specialist in Burns Trauma Management(not got printed though), also holding a certificate in Pain Medicine.

Area of expertise

Nursing Hard and Soft Skills
People Management
Networking
Critical thinking and creative problem solving
Youth Insights
Professionalism
Conflict resolution
Adaptability
Global Best Practices
Decision-making skills

Effective Team Training
Operations Management
Strategic Thinking
Innovation
Negotiation skills
Leadership skills

Professional Experience

Operations Manager: NIMAI'S Borneo Mother and child Hospital, Thane-west. Duration November 2022 to till date
As it is a new set up, complete setup of hospital, recruiting all the medical, non medical people
Played a crucial role in the registration of the hospital and getting FORM-C of the hospital
Played an important role in getting PCPNDT certificate, MTP, TL certificate and Channelizing the gynecologists and radiologist in PCPNDT form
Only person who knows about NABH Protocols and with the support of clinical staff processing the NABH accreditation of the hospital.
All clinical teams, like Putting Pediatric residents duty roster functionally reporting to the HOD but administratively reporting to Operations Manager
Clinical Teams like RMOs, Nursing(NICU. PICU, MICU, Maternity and Gynec Department, OT Incharge, Paramedical staff, OT Technicians, diagnostics department(radiology and Pathology lab), Maintenance Department, Bio-medical Department, Housekeeping, Ambulance Services, Security Department are functionally and administratively reporting to Operations Manager
Worked as an information resource for patients and healthcare workers
As an Operations managers I used to ensure that healthcare facilities run smoothly and offer high-quality healthcare to every patient. During a facility’s day-to-day operations, me as an operations manager used to engage in the following tasks:
Administrative duties such as keeping inventory of medical equipment and supplies, setting staff schedules, updating and maintaining patient records, and being an information resource for patients and healthcare workers
Financial duties such as ordering medical supplies; purchasing material, managing the revenue cycle; and overseeing patient billing, claims, and reimbursement
Managing the healthcare facility’s policies and procedures, ensuring that best practices are followed, and resolving cases where the facility is out of compliance
Finding innovative ways to optimize the level of healthcare while also reducing the facility’s costs
Developing departmental goals and objectives for workers to improve the patient experience
Recruiting, training, and supervising healthcare workers

Nurse Manager: National Burns Centre; Airoli; Navi Mumbai; Maharashtra. Duration: June 2021 – October 2022
Nurse Educator:
Inculcating Inj Vitamin C 66mg/kg/hr in the first 24hrs to reduce distributive and hypovolemic shock in the hospital
protocol for emergency resuscitation of Burns Management after a JC meeting stewarded by me
In fraternization with NABICON 2022, tutelage a Work shop for Nurses in Burns Management.
Collaborating in the establishment of simulation lab for newer generations to gear upon medical skills
Spearheaded as an External Faculty for “Pediatric Critical Care Hands on workshop for Nurses”, organized by Fortis, Mulund, under IAP, to reduce the incidence of Medical or procedural errors
Piloted a webinar on Pediatric Burns Management conducted by Indian Academy of Pediatricians
Collating articles, attending conferences explaining key curriculum concepts and advocating them with students, in-service staff to reinforce lectures.
Performing in-depth prevention assessments and directing team in maintaining patients’ health and safety
Pioneering a focused training method, supporting new generation nurses and transforming them to master the global best practices in health care system.
Steering a purpose driven master CNE annual calendar, leading meetings to know the concerns of health care personnel about workplace challenges and revitalizing them.
Nurse in-charge: WARD:

Responded promptly to emergency situations to deliver life-saving care and stabilize patients for additional treatments.
Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment
Consulted with health professionals across disciplines to coordinate successful treatments.
Addressed and answered questions for families regarding patient treatment, health and progress.
Prepared SOPS, JDs, Infection Control Protocols, also keeping unit and stations well-stocked with necessary supplies for timely and safe clinical care.
Assigned staff workload based on patient requests and priorities, maintaining smooth-running operations, by setting duty schedule.
Developed comprehensive care plans meeting patients' biological, social and psychological needs.

Nurse in-charge: OPERATION THEATER:

Prepared SOPS, JOB DESCRIPTIONS OF all OT staff for the smooth functioning of OT
Assisted as a scrub nurse for burn wound dressings, central line insertion, all other medical procedures utilizing meticulous attention and aseptic precautions.
Inspected, cleaned and dressed patient wounds for optimum healing

“Career Sabbatical to Take Care of Child”, Airoli, Navi Mumbai, Maharashtra. Duration: September 2017 – June 2021
PGDM in Health Care Management (distance course) from Welingker University of Management, Matunga, and Maharashtra.
FULL TIME MOTHER

Developed skills like multi-tasking, communication, persuading, listening, organization, managing people, collaboration, and the ultimate mom skill – negotiation as a caregiver with nursing background.
This position requires resilience, patience, organization, and focus. And there is no 5pm cutoff or a real end to the workday.

Nurse Educator: National Burns Centre; Airoli; Navi Mumbai; Maharashtra. Duration: September 2015 – September 2017
Injuries Darkened the Festival of Lights: Awareness Campaigns Failed to Reach the Goal, National Level Free Paper, Presented at NABICON 2015
Super-intendency as an organizing member for COBE- 2016, also presented a paper on “Enzymatic Debridement.”
Attending conferences to learn about new research, present findings and implementing them in our organization
Performing in-depth prevention assessments, maintaining patients’ health and safety
Supervised, trained and mentored new nurses on nursing requirements and procedures.
Scheduling Annual Calendar for CNE’s.

Clinical Instructor/Senior Staff Nurse, Fortis Hospital, Vashi, Maharashtra. Duration: December 2014 – May 2015
Supervising and leading a team of 3 as a Team Leader, delegating work on a day-to-day basis as per the patient’s needs.
Communal clinical knowledge, skills and experience with junior nurses to accomplish competent, high-performing mentorship programs.
Kept medical records and documentation regularly updated with accurate, of-the-moment patient data.
Collaborated effectively with senior clinicians and consultants to escalate changes and abnormalities in patient conditions.
Undertook Nurse in Charge responsibilities, supporting clinic management in delivering smooth-running, quality clinical care.
Closely monitored medical supply inventory in storeroom, promptly ordering low stock supplies on System.

Pain Management Nurse, Yashoda Hospitals, Secunderabad, Telangana. Duration: October 2013– October 2014
Led primary research on “A study to assess the effectiveness of structured teaching program on the post operative pain management among nurses in selected post operative wards” and helped prepare associated scientific papers, reports which mounted out to be an asset during NABH auditing.
Awarded as a National Faculty Member on Essential Pain Management by ANZCA to steer head towards a pain free globe
Worked with a consistently positive, friendly bedside manner to enhance patient experiences at difficult times.
Prepared patients for clinical procedures (Acute, Chronic Pain Management Procedures), providing reassurance and practical advice to ease concerns.
Supervised, trained and mentored new nurses on pain management, nursing requirements and procedures.
Consulted with health professionals across disciplines to coordinate successful treatments.
Collaborated in the “Live and Cadaveric Interventional Pain Management Workshop held on July 2014

Band 3 Nurse/ Life Skills Support Worker, Care UK, Cambridge, UK. Duration: July 2011– Aug 2013
NHS Certified Dementia Care Provider

Maintained, updated, charted patient information such as mood changes, mobility activity and daily inputs and outputs in digital patient records and medical information.
Built a strong, trusting relationships with patients, actively listened to their complaints and feedback, action improvements to continuously elevate quality of care.
Provided quality personal care, such as dressing and bathing, while encouraging independence, maintaining respect and sensitivity.
Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and well-being.
Adhered to and upheld UK standards, best practices and patient data confidentiality regulations.

Registered ICU Nurse, Mamatha Super Specialty Hospital, Khammam, India. Duration: Sept 2009– Jan 2010
1. Gained proficiency in patient’s management during emergency situations, expanded knowledge on material, ward, management, established interpersonal relationships while collaborating with multi-disciplinary team in patient centric management.
Thrived in fast-paced environment with energy and enthusiasm.
Made critical judgement to satisfy expectations and demands including first contact with patients presenting acutely.
Evaluated patients at prescribed times to assess conditions and monitor progress against treatment goals.
Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment.
Handling equipment's like ventilators, high frequency ventilators, CPAP machines, infusion pumps, syringe pumps and monitors efficiently.
Assisting in important and critical procedures like intubation, exchange transfusion, CVC, IAC, ICD insertion.
Carrying out procedures like taking venous and arterial blood samples, inserting IV cannulas.

Nursing Tutor for GNM course, Durgabai Deshmukh Hospital, Hyderabad, India. Duration: Dec 2008 – Sept 2009
Developed assessment, evaluation, Supervision, and teaching skills while looking after group of students during their clinical rotation in an area of respective specialty.
A fronted with Coordination skills with clinicians at the clinical site to make student patient assignments.
Employed mix of advice, criticism and encouragement to help students learn and grow.
Coached students in one-to-one and small group sessions to progress learning.
Counseled students working through educational, personal and behavioral problems.
Applied teaching standards and personal experience to develop programmed targeted on GNM students.
Established and delivered classroom, clinical training programs.
Taught practical lessons in Obstetrics and Gynecology, Research Module to develop applied learning.
Logged student grades, attendance and participation in records

Trainee Dialysis Nurse, NIMS, Hyderabad, India. Duration: July 2007 – Aug 2008
Successfully Commenced and ceased the haemodialysis of chronic kidney disease patients undergoing treatment.
Excelled the knowledge of clinical judgement and prompt decision making based on patients’ condition in co-ordination with other teams.
Partnered with patients and family members to deliver current, accurate information about conditions and care.
Fostered and gained patient trust and cooperation by developing collaborative therapeutic relationships during treatment.
Worked in Kidney Transplant unit, continuous monitoring, and prompt treatment plans in consultation with the specialist in team.
Handling equipment's like Dialysate machines.
Assisting in important and critical procedures like intubation, IJV insertion, renal histopathology biopsy, priming the HD tubing, starting the HD and ending HD, also pre, intra, post HD care and observation
Marking the Kidney Transplant Unit census and updating the managers.

Subjects

  • Nursing Administration Beginner-Expert

  • Nursing Education Beginner-Expert

  • Nursing fundamentals Beginner-Expert

  • Nursing and Health care Beginner-Expert

  • Nursing Math - Dosages and Calculations Beginner-Expert

Experience

  • Operations Manager (Nov, 2022–Aug, 2023) at Nimais Borneo Mother and Child hospital Thane West
    Complete clinical operations day to day activities
  • Clinical instructor (Dec, 2014–Jun, 2015) at Fortis Hospital
    Team leader
  • NURSE manager (Aug, 2014–Oct, 2022) at National Burns Centre Navi Mumbai
    Complete Nurse Manager and educator

Education

  • Pgdm healthcare management (Jan, 2019–Dec, 2022) from Principal L.N.Welingker Institute of Management Development and research, Mumbai–scored A
  • MSC advanced nursing studies (Feb, 2010–Jun, 2012) from University of Bedfordshire, England–scored A
  • Nursing (Jul, 2003–Jul, 2008) from BSC NURSING–scored Distinctio

Fee details

    ₹800–1,000/hour (US$9.51–11.89/hour)

    Depending on travel and time, content

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