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Anne NatkundaPatience
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Out of the professional experience I have gained working with people for 10 years, I have gained great people skills; talk of listening to people to find out exact issues that need to be tackled and solving them, patience and tolerance in dealing with short-tempered easily irritable clients, the ability to work under pressure and meet tight deadlines even of huge bulk of work.
What I have learnt through these stages of life is to create a positive 'I can do it' mentality around me since energy is contagious; if I am happy and positive, my environment will also impact either my customer or my student. I normally begin my teaching with inspirational quotes and sometimes interactive sessions. This helps me know what mood the student is in since some students go through a lot and this also affects their concentration, I try being observant to those students who are reserved as well so that I serve every kind of student I teach
I am a relational person who likes to build healthy relationships with students just to ensure their success
Subjects
French (A1 to A2)
Experience
Customer Sales Representative (Aug, 2020–Mar, 2022) at Koko Networks Kenya
I used to sell products to customers, connect with them and know challenges they are going through and offer solutions pertaining to the product I was selling to them, also did customer service.
Customer Sales Representative (Dec, 2015–Nov, 2018) at MultiChoice Ltd (KE)
Worked in a call center, called clients who were having challenges with our product and offered solutions, onboarded new customers, also sold the product to new customers.
Secretary (Sep, 2010–Aug, 2014) at Ben's Investment
I typed minutes, letters and exams for schools, also printing and photocopying
Education
DELF 1 (Jan, 2017–Jul, 2018) from Alliance française Nairobi–scored 91.75/100
Fee details
KSh15,000–30,000/week
(US$116.28–232.56/week)
This depends on how far I have to travel and emergencies like teaching more hours.