Prasad Thilanka Associate system support engineer
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About Me:
HI Every one, i am an experienced IT professional turned online tutor with over 7 years of hands-on experience in various IT support and administration roles Throughout my career. I have worked with a diverse range of customers and technical personnel, providing them with effective solutions and expert guidance on a wide range of IT support, Products, System implementations and support for various issues. Now, I am excited to bring my skills and knowledge to the online teaching world, where I can help students learn about IT and computer hardware in a fun, engaging, and practical way.

My Teaching Philosophy:
As a tutor, I believe in a personalized and collaborative approach to teaching. I aim to create a positive and supportive learning environment where students can ask questions, share their ideas, and build their confidence in using IT tools and technologies. My teaching style is practical and hands-on, with real-world examples and scenarios that help students connect the dots between theory and practice. I also encourage students to learn at their own pace, and provide them with feedback and support throughout their learning journey.

My Areas of Expertise:
I have in-depth knowledge and experience in the following areas:

IT support (1st and 2nd level)
End user support
Service desk support
IT administration
Desktop support engineering
Providing training to technical and non-technical personnel

My Teaching Experience:
While I have not taught formally in a school or university setting, I have gained extensive experience in training and coaching colleagues and customers throughout my career. I have also volunteered as a mentor and tutor for local youth groups, where I have helped students with basic IT skills and career advice.

Areas and Subjects That i can provide my expertise (Learning Path).

One or more of the following subjects can be prepared at any convenient time according to the needs of the students to suit their educational work or other practical needs, and the syllabus can be made flexible according to the needs. Only the subjects chosen by the students from the following subjects are taught and the specific objectives are to prepare anyone to apply for a career in IT services. And to any student who wants to gain knowledge, especially those who have completed their schooling
It can also be related to anyone who is currently working in the job market and is transferring to the IT sector.

සිසුන්ගේ අද්‍යාපනය රැකියා හෝ වෙනත් ප්‍රයෝගික ඕනෑම අවශ්‍යතාවයකට සරිලන පරිදි පහත සඳහන් විෂයන්ගෙන් එකක් හෝ කිහිපයක් තමන්ට කැමති පරිදි ගැලපෙන ඕනෑම සුදුසු වෙලාවක සුදානම් කරගත හැක, තවද අවශ්‍යතා වලට අනුව විෂය නිර්දේශ නම්‍යශීලී ලෙස සකසා ගත හැක.
පහත විෂයන් ගෙන් සිසුන් තෝරා ගන්නා විෂයන් පමණක් උගන්වන අතර විශේෂ අරමුණු වන්නේ තොරතුරු තාක්ෂණ සේවයේ රැකියාවකට අදාළ වන ලෙස ඕනෑම කෙනෙක් සුදානම් කිරීම වේ.
තවද දැනුම ලබා ගැනීමට කැමති විශේෂයෙන් පාසල් අද්‍යාපනය නිම කල ඕනෑම සිසුවෙකු ට හා දැනට වැඩකරන රැකියා කේෂ්ත්‍ර ය තොරතුරු තාක්ෂණ අංශයට රැකියාමාරු කරන ඕනෑම අයෙකුට උවද සම්බන්ද විය හැක.

Subject 1
Computer Hardware :
Introduction to computer hardware
Computer architecture
Input and output devices
Storage devices
Central Processing Unit (CPU)
Memory
Motherboard and expansion slots
Power supply unit (PSU)
Cooling systems
Troubleshooting hardware issues
Maintenance and upgrading of hardware components
Networking and connectivity
Peripherals and accessories
Computer Hardware Troubleshooting
Computer Hardware support field Guide

Subject 2
Computer Networking:
Introduction to computer networking
Types of computer networks
Network topologies
Network hardware devices (switches, routers, hubs)
Network protocols (TCP/IP, DNS, DHCP)
OSI Model
Network addressing (IP addressing, subnetting)
Network operating systems
Network management and troubleshooting

Subject 3
IOT :
Introduction to IoT
IoT architecture and components
Sensors and actuators
IoT protocols (MQTT, CoAP, HTTP)
IoT communication models (M2M, M2P, P2P)
IoT platforms (AWS IoT, Microsoft Azure IoT, Google Cloud IoT)
IoT data analytics and visualization
Security and privacy in IoT
Industry 4.0 and the role of IoT
IOT Troubleshooting
Internet of Things (IoT) and its impact on networking
Case studies and real-world applications of IoT

Subject 4
Cloud Computing :
Introduction to cloud computing
Cloud computing deployment models (public, private, hybrid)
Cloud computing service models (IaaS, PaaS, SaaS)
Cloud computing architecture and infrastructure
Cloud computing benefits and challenges
Cloud computing security and privacy
Cloud computing scalability and elasticity
Cloud computing virtualization and containerization
Cloud computing orchestration and automation
Cloud computing Issues Troubleshooting
Cloud computing use cases and real-world examples

Subject 5
Network Security :
What is network security
Importance of network security
Types of network security threats
Goals of network security
Security and data protection
Network security and devices (firewalls, IDS/IPS, VPNs, encryption)
Network Security Protocols
Cryptography
Network Security Troubleshooting
Network governance, compliance and regulations, Management and Standards

Subject 6
Server Administration :
Introduction to Server Administration
Server Operating Systems
Server Virtualization
Server Storage
Server Networking
Server Security
Server Monitoring and Performance Tuning
Server Maintenance and Troubleshooting

Common :
Theese guidance are given for every subject that students take individualy.

Career Advices and guidance
How to Chosse an IT support and administration related jobs
CV, Resume, Cover Letters creation and many more.
discuss about advance CV tracking systems and how modern CV works.
basic emails writing
office environment Handling etc..

Availability:
I am available to teach online part-time, and can be flexible with my schedule to accommodate students from different time zones and also 3 hours per day after 6.00 PM, any time in saturday and sunday. (days and time line can be arrange based on student perception) . I am open to teaching individuals or small groups, and can customize my lessons to suit their specific learning needs. standard ranges are each subject can be completed in 60 hours.

Subjects

  • Computer networking Beginner-Expert

  • Cloud Computing Beginner-Intermediate

  • IoT Beginner-Intermediate

  • Fundamental Cyber Security Beginner-Intermediate

  • Server admin Beginner-Intermediate

  • Computer Hardware Technician Beginner-Expert

Experience

  • Associate System Engineer (Feb, 2023–Present) at Gennext (Pvt) Ltd
  • Customer support executive | Desktop support Engineer (Oct, 2015–Oct, 2022) at V S Information Systems

Education

  • BSC hons in computer Networking Top-Up (Sep, 2021–Sep, 2022) from CINEC Campus, Malabe (University of Wolverhampton Degree)–scored Pending
  • Higher National Diploma in computing (Jan, 2019–Jan, 2021) from Cinec metro campus, Nugegoda
  • Diploma in network administration with security (Jan, 2017–Jun, 2017) from vocational training institute,dehiwala–scored Distinctin
  • Computer hardware and networking (Jan, 2014–Jan, 2015) from Vocational Training Authority of Sri Lanka–scored NVQ level4

Fee details

    රු500–1,500/hour (US$1.73–5.18/hour)

    (USD 1.25 - 6.00/hour)
    Fees may be vary on According to Content, Subjects and status of the Students.

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