Angelica Castillo English for beginners, Business English
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Hi! Angelica from the Philippines here. One of my interests is teaching. If you are a beginner, intermediate level, or simply want to improve your English conversational skills, we are a perfect match. I have over 6 years of experience teaching English both in the classroom and online and have assisted students in improving their English. I make each lesson enjoyable and fun, and I tailor my lessons to the needs of the students. So, what are you waiting for? Schedule a lesson so we can talk about your goals and how we can achieve them.

Subjects

  • Conversational English Beginner-Expert

  • English (ESL) Beginner-Intermediate

  • Filipino as a second language Beginner-Expert

  • English to Filipino translation Beginner-Expert

  • English (beginner)

Experience

  • English and Tagalog Language teacher (Apr, 2020–Present) at Freelance online tutor
    Teaching English and Filipino language
  • ESL Teacher (Aug, 2017–Jan, 2020) at Freelancer tutor, China
    Teaching English as Second Language to Chinese students ages 1 to 16 years old, both face-to-face and online.
  • English Teacher (Feb, 2017–Jul, 2017) at Lee Happy English Studio, Xiamen City, China
    Teaching Basic English Language to kids ages 4 to 6 years old.
  • Quality Analyst (Feb, 2013–Jul, 2014) at JPMorgan Chase Bank
    - Perform quality review, trainings and coaching.
    - Facilitates QA policies and process training of new hires in operations.
    - Joins regular QA calibration with the team.
    - Assisted in updating operations manual and procedures.
    - Update status in reporting files prior to submission to IS.
    - Collaborates with Quality Team members on how to make the process easier.
    - Answer queries and provides feedback to the analyst to help them improve their quality scores
  • Consumer Loan Support Specialist (Nov, 2010–Jan, 2013) at JPMorgan Chase Bank
    - Retrieve and review Investor Support Services referral.
    - Review the referral; Full and complete vs. referrals that were delivered with known Missing Documents, review and retrieve loan documents and systems information from various Chase Mortgage systems and then place the documents in an electronic file in PEGA.
    - Prioritize incoming work load.
    - Receive and reply to incoming status requests.
    - Provide assistance to peers with their workloads if required
  • Customer Service Representative (Non-voice) (Jun, 2008–May, 2010) at Kgb_PHILIPPINES
    - Research and answer text inquiries from clients in the UK, Canada and U.S through the use of different internet search engines quickly and accurately.
    - Resolved customer inquiries resulting in increased customer satisfaction.
  • Business Process Associate (May, 2006–Feb, 2008) at American Data Exchange Corporation
    - Analyze, Input, Verify, Compare Data in the system in accordance with the county matrix.
    - Submit query to the line leaders for posting confirmation.
    - Review and apply new keying instructions and feedback.

Education

  • BS Computer Engineering (May, 2001–Dec, 2006) from AMA Computer University - Makati City Campus

Fee details

    ₱400–500/hour (US$6.86–8.58/hour)

    Fees

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