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SumanthServicenow Developer
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An Engineer with 7 years of experience in Servicenow implementation, IT Service Management consulting, Integrating cloud platforms with Servicenow to automate and transform the IT services.
Developed multiple innovative solutions which are integral part of client offerings and have helped customers to automate upto 50% of their manual tasks.
Played a key role in solutions team leading the development of several key and innovative solutions that provide a significant part of service offerings. Provided key support to pre-sales team in solution designing and architecture planning.
Service Portal expert, worked on multiple innovative portal design/development using advanced bootstrap,angular elements resulting in improving the end user experience & increase in sales of Servicenow products.
Expert in Issue identification and providing fix with in the SLA timelines, Requirements gathering, Solution Architecture/ Design.
Subjects
ServiceNow Beginner-Expert
ServiceNow Developer Beginner-Expert
Experience
Senior Engineer (Aug, 2021–Present) at Dish Network
Servicenow Lead (May, 2020–Aug, 2021) at IBM India Pvt ltd, Bengaluru
Senior Infra Developer (Feb, 2019–Apr, 2020) at Cognizant Technology Solutions, Bangalore
Associate Consultant (Jan, 2015–Jan, 2019) at Infosys Limited bangalore
Education
Btech (Aug, 2010–Jun, 2014) from JNTU Ananthapur–scored 72%