I believe I am the most suitable candidate for this position due to my extensive 8 years of experience in the field. Throughout my career, I have gained proficiency in various aspects such as ITSM, ITBM, HR, and ITOM, as well as being a ServiceNow solution architect, Performance engineer, and expert in Flows and Workflows.
In my current role as a ServiceNow solution architect, I have honed my skills in providing task-level support and delivering module-specific training. I am well-equipped to offer both weekday and weekend support as needed.
Please feel free to contact me at ********* for any support required. I am eager to bring my expertise and dedication to your team.
Primary Skills: Client Script, Script Include, Business Rule, Scheduled Jobs, Fix Scripts, Data Import, Integrations, Automation, UI Action, UI Page, Service Portal, Incident, Problem and Change Management, end-to-end implementation of other ServiceNow modules (ITSM, SPM, ITOM, SecOps, Instance Scan, App Engine Studio, Now Platform Capability)
Other Tools: AWS, Active Directory, Exchange Server, O365, Azure DevOps Board, Communication Tools (Google Chat, HipChat, Microsoft Teams), JavaScript, HTML, CSS, Bootstrap, Node.js
Experience
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ServiceNow Solution Architect (Aug, 2014
–Present) at Koch Industries
• Lead the design and architecture of ServiceNow solutions based on business requirements, industry best practices, and the capabilities of the ServiceNow platform. Ensured that the proposed solutions align with the organization's overall IT strategy.
• Worked closely with business stakeholders, users, and subject matter experts to understand their needs and gather detailed requirements for ServiceNow implementations.
• Provided technical leadership to development teams, including ServiceNow developers and administrators, guiding them in implementing best practices, coding standards, and efficient solutions.
• Demonstrate in-depth knowledge of the ServiceNow platform, its modules, applications, integrations, and the latest features and functionalities.
•Developed and maintained a strategic roadmap for ServiceNow implementations, outlining short-term and long-term objectives to drive continuous improvement.
Fee details
₹1,500–2,000/hour
(US$17.84–23.78/hour)
Based on complexity of Tasks