Position: Online Trainer for ServiceNow

Mode: Online (Live Virtual Sessions)
Course Duration: 6–8 weeks (customizable based on the syllabus)
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Key Responsibilities:
• Deliver live training sessions on ServiceNow covering IT Service Management (ITSM), IT Operations Management (ITOM), and other modules.
• Provide practical training with ServiceNow platform access.
• Prepare comprehensive course materials, including study guides and hands-on exercises.
• Assist learners in certification preparation and real-world application.
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Course Highlights:
1. Introduction to ServiceNow and its architecture.
2. ITSM: Incident, Problem, Change, and Request Management.
3. ITOM: Discovery and Service Mapping.
4. Developing and customizing ServiceNow applications.
5. Integration with third-party tools and workflows.
6. Real-time scenarios and industry best practices.
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Qualifications:
• Certified ServiceNow professional with hands-on experience.
• Expertise in ServiceNow implementation and administration.
• 2–5 years of professional experience in ServiceNow.
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