Requirement for Online Trainer: Microsoft Dynamics 365

Position: Online Trainer for Microsoft Dynamics 365
Contact: *********
Course Duration: 6–8 weeks (flexible based on the syllabus)
Mode: Online (Live Interactive Sessions)?

Course Overview:
We are looking for an experienced and certified trainer to deliver online training for Microsoft Dynamics 365. The training program aims to equip participants with both foundational and advanced knowledge of Dynamics 365 modules, including CRM, ERP, and other business applications.
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Key Responsibilities:
• Conduct live interactive training sessions for Microsoft Dynamics 365.
• Provide comprehensive course material, including presentations, hands-on exercises, and case studies.
• Prepare learners for certifications and real-world applications.
• Offer post-session support for queries and provide career-oriented guidance.
• Tailor course content to meet industry standards and participant expectations.
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Course Content:
1. Introduction to Microsoft Dynamics 365:
o Overview of Dynamics 365 and its architecture.
o Benefits of integrating CRM and ERP solutions.
2. Core Modules:
o Dynamics 365 Customer Engagement (CRM): Sales, Marketing, Customer Service, and Field Service.
o Dynamics 365 Finance and Operations (ERP): Financial management, supply chain, and retail.
3. Configuration and Customization:
o Setting up business processes.
o Workflow automation and process configuration.
o Customizing forms, entities, and dashboards.
4. Power Platform Integration:
o Overview of Power Apps, Power Automate, and Power BI.
o Creating custom apps and workflows.
o Embedding reports and analytics.
5. Data Management and Security:
o Managing users, roles, and security configurations.
o Data import/export and auditing.
o Ensuring compliance with GDPR and other regulations.
6. Extensibility and Development:
o Using Microsoft Dataverse.
o Developing custom plugins and integrations with APIs.
o Extending capabilities using Azure.
7. Advanced Topics:
o Dynamics 365 AI and machine learning capabilities.
o Omnichannel customer engagement.
o Managing large-scale implementations.
8. Certification Preparation:
o Guidance for Microsoft Dynamics 365 certification exams.
o Practice tests and sample questions.
o Exam tips and best practices.
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Qualifications:
• Expertise in Microsoft Dynamics 365 modules (CRM and ERP).
• Certified Microsoft Dynamics 365 trainer (preferred).
• At least 3 years of industry experience and teaching/training experience.
• Strong communication and presentation skills.
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How to Apply:
Interested candidates can contact ********* and submit their resume, certifications, and details of previous training experience.