PAD 515_Week 9_Assignment

Week 9 Assignment - Diagnosing & Resolving Conflict

Overview

Workforce diversity can create the potential for conflict. Your task as a leader is to provide appropriate conflict resolution support so that the workforce functions effectively and efficiently. In addition, it is key for leaders to identify how they contribute to creating a culture of belonging, which hopefully will reduce conflict for all employees. This assignment provides you with the opportunity to analyze the nature of inclusivity and conflict management in diverse workplaces.

Preparation

Review the Inclusive Leadership ContinuumLinks to an external site. from How to Be an Inclusive Leader.

Review The Conflict Resolution ToolboxLinks to an external site..

Review Chapter 3 – The Conflict Story: A Case Study.

Instructions

Define conflict and explain why it exists - addressing the causes of conflict and multiple aspects of diversity. Title this section Conflict in Diverse Workforces.

Evaluate your own behaviors and mindsets towards diversity and inclusion in the workplace based on the Inclusive Leadership ContinuumLinks to an external site.. Title this section Diversity and Inclusion.

Apply an appropriate conflict analysis model (from The Conflict Resolution ToolboxLinks to an external site.).

Identify a conflict in the case study (from The Conflict Resolution Toolbox: Chapter 3 – The Conflict Story: A Case StudyLinks to an external site.). Title this section Case Study Conflict.

Choose an appropriate conflict resolution model (from The Conflict Resolution Toolbox: Chapters 4–12Links to an external site.) and explain why it is appropriate for diagnosing the conflict you identified. Title this section Conflict Resolution Model.

Assess one process used to resolve conflict and explain its outcomes. Title this section Process and Outcomes.

Provide the strategic direction of the model. Title this section Conflict Analysis Results.

Include at least four references from material outside the textbook to support your explanations.

Note: There is no required page length, but a minimum of five pages is recommended. You should focus on being concise, thorough, and logical while providing credible, relevant sources. Keep in mind the Master of Public Administration Library GuideLinks to an external site. for a list of databases focused on Public Administration and for guidance on library research in general.

This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library siteLinks to an external site. for all supports. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

Evaluate strategies to resolve conflicts in diverse environments.