Management Information Systems (MIS Syllabus)
Course Objectives
Course Outcomes
Upon completion of this course the student will be able to:
1. Examine the need for information systems in organisations and their role in decision making.
2. Evaluate the growth of information infrastructure and its effect.
3. Maximise the benefits of enterprise applications in the organisational ecosystem.
4. Distinguish business models of ecommerce based on business transactions and technologies.
5. Develop aptitude in business intelligence and its influences on businesses.
UNIT 1 (8 Hours)
Role of information management in Business: Information Systems and transformation of business – Recent Developments – globalization challenges and opportunities: A flattened world – The Emerging Digital firm – Strategic business objectives of Information Systems – Information system and its dimensions.
UNIT 2 (8 Hours)
IT Infrastructure: Definition – evolution – technology drivers – Infrastructure components – hardware platform trends – software platform trends – the Internet – wireless revolution.
UNIT 3 (8 Hours)
Enterprise Applications: Enterprise Systems – Supply Chain Management Systems – Customer Relationship Management Systems – Opportunities and Challenges of enterprise applications.
Managing Knowledge: Dimensions of knowledge – KM value chain – enterprise wide KM systems – knowledge work systems.
UNIT 4 (8 Hours)
E-Commerce: Introduction – key concepts and features – types – business models – revenue models – e-commerce marketing – B2B – m-commerce services and applications.
UNIT 5 (8 Hours)
Business Intelligence: Problems with traditional file management systems – Capabilities of data base management systems (DBMS) and Relational DBMS – Capabilities of DBMS – Designing databases.
The Challenges of big data – Business Intelligence Infrastructure – Analytical Tools: Relationships, Patterns and Trends – Databases and the Web – Establishing an Information Policy.
Recommended Book
Kenneth C Laudon and Jane P Laudon, Management Information Systems, Pearson, 17th Edition, 2022.
Reference Books
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